Last updated: 26 July 2026
This Privacy Policy explains what personal data EMF Haven (“we”, “us”) collects on emfhaven.com, why we collect it, and the rights you have over it. It applies to all visitors and customers, including those in the European Union (GDPR) and other jurisdictions with similar laws.
Data We Collect
Order data
When you place an order we collect your name, email address, shipping address, and the details of the products you purchase. We use this data to fulfil your order, communicate about it, and meet legal (tax/accounting) obligations.
Payment data
Payments are processed by our third-party payment processors. We do not store your full card or payment details on our servers.
Account data
If you create an account, we store your name, email and order history so you can track orders and re-order more easily.
Analytics & cookies
We use cookies and analytics tools (Google Analytics via Google Site Kit / Google Tag Manager) to understand how visitors use the site — pages visited, approximate location, device type. This data is aggregated and not used to identify you personally. You can block cookies in your browser settings without losing the ability to browse the site; some shop features (cart, checkout) require functional cookies to work.
Communications
If you email us or subscribe to updates, we keep that correspondence and your email address so we can reply and provide the service you asked for. We do not sell or rent your personal data to anyone.
Legal Bases (GDPR)
- Contract — processing needed to fulfil your order.
- Legal obligation — invoices and tax records.
- Legitimate interest — site security, fraud prevention, basic analytics.
- Consent — marketing emails (you can withdraw at any time).
Data Sharing
We share data only with service providers needed to run the store: our hosting provider (Hostinger), payment processors, shipping carriers (name and address, to deliver your parcel), and analytics providers listed above. Each processes data under their own privacy terms and, where required, data-processing agreements.
Data Retention
Order records are kept as long as required by tax law. Account data is kept until you ask us to delete your account. Analytics data is retained per the analytics provider’s standard retention settings.
Your Rights
You can ask us at any time to: access the personal data we hold about you, correct it, delete it (where no legal obligation requires us to keep it), export it, restrict its processing, or object to processing based on legitimate interest. EU residents also have the right to lodge a complaint with their local data protection authority.
Contact
For any privacy request or question, email support@emfhaven.com and we will respond within 30 days.